The following details the booking and cancelation policy at Eile Mental Activity Park. The purpose of this policy is to ensure customers understand the booking procedure and the fees for canceling or not showing up for their bookings.
Booking & Payment
All activities must be pre-booked (at least 3 days in advance).
Customers are directed to book our activities via our website www.eilemental.com, or by phone on 083 1993333.
Group bookings can be made in one transaction for the entire group or alternatively the group organizer can inform group
members of activity type, date and time and group members can book and pay individually.
Group bookings of 20 or more people receive 10% off bookings.
Canceling a booking
If you wish to cancel a booking please email us at firstname.lastname@example.org.
All cancelations are charged a 5% card transaction and administration fee.
Cancellations between 4 and 14 days before the booking date will be refunded 50%.
Cancellations of 3 days or less will be charged the full amount.
Rules & Conditions
Participants must arrive at least 10—15 minutes before start time as they will be bussed to the activity zones.
Eile Mental Activity Park reserves the right at all times to cancel or alter activities due to adverse weather conditions or in the interest of safety.
Customers must inform Eile Mental of any pre-existing medical condition which may prevent them from participating in activities.
For ECombat Laser Tag, Archery, Orienteering and Disc Golf, participants must be 10 years of age or older. For Paintball participants must be 14 or over.
All participants must sign a waiver. If less than 18 years old, they must have the waiver signed by a parent/guardian in order to participate.
No alcoholic beverages or illegal substances allowed.
No intoxicated persons are allowed to participate in activities.
No Smoking in the activity zones.